Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

**Description** ### **Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)** **Location:** Remote (Global) **Engagement:** Ongoing | weekly Workshops + Advisory **Company:** MaxAccelerate Technology Group / Kompetenza Innovation ### **Overview** We are building one of the most forward-thinking AI-powered Salesforce practices in the market. Our focus is simple: **move organisations from traditional CRM delivery to AI-first operating models**, powered by Agentforce, automation, and intelligent workflows. To support this, we are looking for a **highly experienced Agentforce Trainer / Salesforce AI Consultant** to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about **shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.** ### **The Role** You will act as a **hands-on expert and trainer**, delivering structured workshops and real-world guidance to enable our teams to: * Design and build **Agentforce-powered AI agents** * Translate business requirements into **AI-driven use cases** * Implement **end-to-end intelligent workflows across Salesforce** * Shift from traditional development to **AI-first solution architecture** You will play a key role in **upskilling our entire Salesforce capability**. ### **Key Responsibilities** * Deliver **monthly hands-on workshops** for Salesforce developers and architects * Train teams on **Agentforce architecture, capabilities, and best practices** * Support the design and build of **real-world AI use cases**, including: * AI SDR (Sales Development Representative) agents * Customer Service / Support agents * Onboarding and operations agents * Guide teams on **prompt design, orchestration, and agent workflows** * Provide **advisory on scaling AI solutions across enterprise environments** * Review and improve **existing implementations and use cases** * Help define **internal frameworks, accelerators, and best practices** ### **Required Experience** * Proven experience working with **Agentforce (Salesforce AI Agents)** * Demonstrated experience **building multiple AI agents end-to-end** * Strong background as a **Salesforce Consultant / Architect** * Hands-on delivery of AI use cases such as: * Sales automation / SDR agents * Customer service automation * Workflow automation using AI * Deep understanding of: * Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) * AI-driven workflows and automation * Prompt engineering and agent orchestration * Ability to **train, mentor, and communicate complex concepts clearly** ### **What We're Looking For** * Someone who is genuinely **AI-first in their thinking** * A practitioner not just theory, but **real-world delivery experience** * Strong communicator who can **lead workshops and influence senior teams** * Passion for **building scalable, intelligent solutions** * Ability to work in a **fast-moving, high-growth environment** ### **Why This Role** * Work with a **global AI and Salesforce innovation team** * Be part of building **next-generation AI products and services** * Influence how AI is delivered across **multiple industries and markets** * Long-term opportunity with **consistent engagement and impact** * Direct involvement in **cutting-edge Agentforce implementations** ### **Engagement Model** * Ongoing contract / advisory role/Perm * Monthly workshop delivery (core requirement) * Additional involvement in **solution design and strategic initiatives**